Workshops Offered
E-CTRE Course
E-Mesra Malaysia Course
E-CTRE Course
Continuous tourism-related education is essential for professionals in the industry. This includes customer service training to enhance visitor experiences and digital marketing for tour agencies to effectively reach potential clients. One valuable resource for this ongoing learning is the E-CTRE Course, which covers crucial topics for today’s tourism landscape.
TTEC Course
E-Mesra Malaysia Course
E-CTRE Course
Travel and Tours Enhancement Course, which includes comprehensive customer service training and insights on digital marketing for tour agencies, is designed to elevate your skills. Additionally, the E-CTRE Course offers valuable resources to help you thrive in the travel industry.
E-Mesra Malaysia Course
E-Mesra Malaysia Course
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Kursus Mesra Malaysia offers comprehensive customer service training tailored for the tourism industry. Additionally, it includes insights on digital marketing for tour agencies, as well as the E-CTRE Course to enhance online engagement and service delivery.
CUSTOMER SERVICE FOR 21ST CENTURY (SBL-KHAS CLAIMABLE)
INTRODUCTION:
This customer service training programme is designed with lively learning activities. The participants will easily understand the purpose of the activities, enhancing their skills as the training progresses throughout the day.
This course is recommended for all staff to understand individual needs and how to provide exceptional customer services in this 21st Century, especially relevant for those involved in digital marketing for tour agencies.
Fee
RM400.00 for 1 - 5 persons.
RM380.00 for 6 - 10 persons.
RM350.00 for 11 persons and above.
Method of payment: HRDF Registered Employers must register through HRDF eTRIS BEFORE commencing the course. HRDF will pay directly to TRAVEX.
2. Those who are not HRDF Registered Employers can pay directly to TRAVEX.
Date of course:
1. First and Third Monday of the week.
2. Registered Employers can decide their own date.
3. Training can be conducted on weekends.
Speakers: Mr Pau Sin Li, Mdm Keriun Ong, Mr Nai Sin Heng, and other speakers. Training can be conducted in Mandarin upon request.
Award: TRAVEX Certificate in Customer Service for 21st Century, which can also be part of the E-CTRE Course.
Digital Marketing for Tour Agencies
Digital Marketing for Tour Agencies
Stay tuned! Exciting updates on customer service training and our new E-CTRE Course are coming soon, along with insights into digital marketing for tour agencies.
First Aid Course
Digital Marketing for Tour Agencies
Exciting updates are coming soon, including our new customer service training programs and a comprehensive E-CTRE Course designed specifically for digital marketing for tour agencies!