Mesra Malaysia Course

Online Mesra Malaysia Course

Course Info

What is a Mesra Malaysia Course?

The Malaysian Friendly Course is a newly developed module to replace the We Are The Host (WATH) module that has been in use since 2014;
This module was developed with the aim of providing comprehensive training to frontline staff who are directly or indirectly involved in the tourism industry; and
This course is a pre-requisite that tour guides must attend before being licensed by the Malaysian Ministry of Tourism, Arts and Culture (MOTAC).

Objectives of Mesra Malaysia Course?

Giving exposure to the activists and the forefront of the tourism industry about the latest direction of the Malaysian tourism industry;
Understand the importance and improve superior customer service skills to provide better service;
Understanding the communication process, obstacles and the use of more effective communication techniques; and
Provide awareness and share information about the latest Tourism Product.

Who needs to attend?

This course is held for 1 day and is open to any frontliners, tourism industry activists and individuals who are directly or indirectly involved in the tourism industry;
Only trained instructors who are Mesra Malaysia Master Trainers who are trained and trained by the Ministry of Tourism, Arts and Culture are only allowed to conduct this training; and
Each participant who participates in this course will receive a Course Participation Certificate from MOTAC.

COURSE FEE: RM150/ PER PAX

Register Now

Travex Institute of Tourism

Tel: +603-2072 2673

: 012-396 2898 (Ms Chai)

Address:

1st Floor, Plaza First Nationwide,

161 Jalan Tun HS Lee, 50000 Kuala Lumpur,

Malaysia.